Swift Digital
Welcome aboard

Welcome to Swift Digital

Let's get your account configured so you can start communicating with confidence.

You're only a few steps away from launching.

Get set up

The essentials, first

A few quick configuration steps to prepare your account for sending, security and branding.

Set up your Subdomain

Personalise your Swift Digital environment with a branded subdomain your team can recognise and trust.

View Instructions

Configure Sending Domain

Authenticate your sending domain with SPF, DKIM and DMARC so every campaign lands with confidence.

View Instructions

Single Sign-On

Optional

Connect your identity provider for seamless, secure access across your marketing team.

View Instructions

Account Settings

Let's make your account uniquely yours. Fine-tune the essentials in one place.

Your checklist

  • 1

    Favicon

    Upload your organisation's favicon

    Instructions
  • 2

    Search indexing

    Control how pages appear in search

    Instructions
  • 3

    Branding

    Colours, logo & typography defaults

    Instructions
  • 4

    Technical preferences

    Timezone, locale & formats

    Instructions

Small touches, big impression

Set your favicon, define search behaviour, and align every detail with your brand — so your account feels like home from day one.

Provide your primary contacts

Nominate the key people we should reach for account, billing and security matters. You can add their email addresses once you're logged in.

Primary Contact

Your main point of contact for account updates and day-to-day communication.

Payment Contact

The person who receives invoices and handles billing enquiries.

IT / Security Contact

The technical owner for security notices, DNS and integration requests.

SMS Sender ID

Register a memorable Sender ID so recipients recognise your organisation instantly — improving open rates and building trust with every message.

Open Instructions

Branding Assets

Custom Branded Templates

If you included custom templates in your agreement, please provide your brand materials and assets to your salesperson. We will begin work once all brand materials have been received.

Design Your Own Templates

If you opted to design your own templates, you can get started right away. Here are some resources to help:

Support Resources

Need help? We've got you covered — every step, every day.

Knowledge Base

Searchable guides, tutorials and best practices.

Browse articles

Support

Real humans, ready when you need them most.

Contact support

Training

Live sessions and on-demand courses for your team.

Book training

Video Tutorials

Step-by-step video walkthroughs to help you get started.

Watch videos

Frequently Asked Questions

Quick answers to the things new customers ask most.

Most customers can complete onboarding within a few business days, depending on how quickly technical requirements such as domain and email authentication settings are completed. Many customers are ready to send their first campaign within the first week.

Need help or assistance?

Our support team is ready to help you every step of the way.